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Frequently Asked Questions
WHAT ARE YOUR PRICES?
Our prices vary based upon the item and complexity of design you choose. For a listing of cake pricing, click here. For our cupcakes and pastries, click here. You can also submit a specific quote request here.
DO YOU OFFER CAKE TASTING?
Yes! For $25 we offer a cake tasting and design consultation by appointment. The $25 fee must be paid at the time the appointment is scheduled. Cancellations made less than 24 hours prior to your appointment will be charged the $25 fee. Should you purchase a cake within two weeks of your consultation, the $25 fee will go toward the purchase of your cake. Cakes for sampling are in assorted flavors and fillings. Please email us at firstname.lastname@example.org for an appointment. During our busy times, it may take us up to 72 hours to reply to your request.
HOW DO I RESERVE THE DATE OF MY WEDDING OR LARGE EVENT?
It is recommended that you reserve your date as soon as possible to make sure we are available. A $100 non-refundable deposit is required to hold your date. We are currently booking 2-4 months in advance, so call early if you want to make sure we have the date open! Custom cake and cupcake orders can only be placed by speaking with decorator at a scheduled consultation OR scheduled phone appointment. However, you can get the process started by completing our custom cake quote request.
DO YOU DELIVER?
Yes, we can deliver and highly encourage it. You can also pick up your cake and/or items at our bakery; however, we will ask you to complete and sign a waiver of indemnity. Tiered cakes or larger cakes will need to be picked up the day of the event due to possible mishandling issues due to temperature and storage. Our decorators will give you instructions on how to safely transport the cake.
HOW DO I PLACE A CAKE OR CUPCAKE ORDER?
Please check our online store or send us a quote request.
DO I NEED TO CHOOSE ONE OF YOUR DESIGNS OR CAN I BRING MY OWN IDEAS?
You can definitely show us a picture for inspiration,however we do not duplicate others work but we can take elements for the design of your cake.
We are not offering fondant or themed novelty cakes at the moment.
DO YOU ACCEPT LAST-MINUTE ORDERS?
We love to have at least a week notice but you can always reach out to see if we can fulfill your last minute request.
CAN WE ORDER A CUTTING CAKE FROM YOU AND BUY OUR CUPCAKES OR OTHER CAKE FROM ANOTHER BAKERY?
Single wedding cakes can be ordered for pick up only.
During our busy wedding season this cakes must be picked up on Friday.
WHY DO YOU CHARGE MORE THAN GROCERY STORE-BAKED CAKES?
It’s true what they say – you get what you pay for. Our products are baked fresh, from scratch, and with only the highest quality ingredients like REAL butter, fresh eggs, and high quality cocoa. We have spent years studying, testing, tasting, and researching to bring you the best possible flavored product. They are custom designed especially for our customer. You will taste the difference between our cakes versus others that are created from frozen product and frosting from a bucket.
CAN I STOP IN TO SEE WHAT ITEMS ARE AVAILABLE FOR PURCHASE?
We are at the moment online based bakery. Please check out our online store to see what we have available for sale! :)
DO YOU OFFER ANY GLUTEN-FREE, DIABETIC-FRIENDLY OR SPECIFIC ALLERGEN FREE ITEMS?
We recognize the seriousness of food allergies and will do our best to address dietary concerns. We use almonds and other tree nuts on some of our desserts. There is a possibility that ALL of our products have a trace of these nuts. For gluten free or dairy free diets: since we make wheat and dairy products in our bakery, we separate gluten and dairy free ones and clean our facility daily to prevent cross contamination. If you have a food allergy, please let us know before buying or ordering any of our sweet treats. We love to bake for everyone’s needs, but please be aware that we are not a gluten, dairy or tree nut free bakery.